Shipping policy

International delivery

Orders placed for delivery outside Finland are shipped with tracking from our fulfilment partner in China. Orders delivered to Finland are handled by our Finnish warehouse.

Processing and delivery times

Delivery estimates depend on the destination. Check the estimate on the product page or contact support@virevanordic.com before ordering for the current estimate to your country. Delivery times are estimates and may be longer during campaigns, holidays, high order volumes or carrier delays.

Delivery charges

Available delivery methods, charges and any free-delivery threshold depend on the destination and the contents of your basket. They are shown on the product page, in your basket and at checkout before you confirm your order. The Finnish free-delivery threshold does not apply to international orders.

Tracking your order

You will receive an order confirmation after placing your order and a shipping confirmation with tracking information when it has been dispatched. Please check your spam folder if these emails do not arrive.

Ordering and payment

Add your products to the basket, select your delivery destination and choose an available payment method at checkout. Check your name, address, postcode, phone number and email carefully before completing your order. Payment methods available for your destination are displayed at checkout.

Delivery problems

If a parcel has not arrived or you notice an address error, contact our support team with your order number. Failing to collect a parcel is not a cancellation or return request. A new delivery charge may apply if a returned parcel is sent again.

Contact

For help with your order, delivery or tracking, email support@virevanordic.com.